If the issue persists, Delete the driver at the root level and Install the drivers, follow the steps below:ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. If a screen prompts you to make your printer the default printer, click Yes. If a screen prompts you to turn on printer updates, click Yes. If there is a connection problem, follow the instructions in HP Print and Scan Doctor. If your printer is not in the list, turn it off and on and then click Retry. Once HP Print and Scan Doctor opens, click Start, and then select your printer. Run HPPSdr.exe from the download location on your computer. HP Print and Scan Doctor to check connectivityĭownload a special version of HP Print and Scan Doctor.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

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