Once you've successfully connected your Dialpad account, select the Call States and the Scope, then choose a specific Department/Mainline/Call Center for events and then select Continue. Note:īe sure to select ‘No’ for the Sandbox option. Enter the API key and select Yes, Continue. You'll then see a window asking for the API key that you generated. Select Connect an Account to connect to your Dialpad account. Search for Dialpad and choose it as your Trigger App, then select Call State Changed > Save + Continue. You'll use this API key later on to authenticate the Zapier integration.

Save your API key and it will appear in the list select Click to show value to reveal the API key.Select Add a key, then enter the API key's name and expiration term.From, navigate to Admin Settings > My Company > Authentication > API Keys.Dialpad Ai Voice and Ai Contact Center Pro or Enterprise plan type.Calls listened in on Dialpad automatically create a new row in Google sheets.Voicemail received in Dialpad automatically generates new Helpdesk ticket.Inbound call received in Dialpad automatically logs to Copper CRM.

Connect Dialpad and Zapier to automate workflows associated with call activities and other platforms including:.

We’ll continue to build out more triggers in the future so make sure to check our help center for the latest list. With over 5,000+ apps within the Zapier marketplace, the possibilities are truly endless when it comes to automating repetitive tasks, finding opportunities to increase team productivity, and getting all your apps speaking the same language.ĭialpad offers a number of triggers including inbound call received, outbound call placed, call parked, call barged in, call listened in, and voicemail received among others.

Zapier is a tool that helps connect your apps in order to automate workflows.

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